January 26, 2010

Google Voice Feature Allows Recording of Incoming Calls

Google voice: Recording phone calls

This feature is a little scary! I don't know when Google quietly introduced this feature. It has an announcement feature when recording starts.

To record your call, simply press 4. You can do it when you first accept a call, or any time after it's started. To stop the recording, press 4 again or hang up.

Your recordings are saved online and you can access them just like you do with voicemail.

Note: at this time you can only record calls you receive on your Google Voice number. You can't record calls you initiate using our Click2Call from our website or the Return Call feature from your voicemail.

Mob Bosses, take note:
There are different laws that apply to call recording, so check your current state and Federal laws before using this feature. To assist in the compliance of these laws, we provide an automated verbal announcement when call recording has been initiated and when it has been stopped."

Douglas Grant Blog Post